Haus of Glass Dance Studio Terms and Conditions

Haus of Glass Dance
400 Ann St. NW Grand Rapids MI. 49504
admin@hausofglassdance.com
616 284 1322

CREDIT CARD / BANK ACCOUNT AGREEMENT

By registering and paying for Haus of Glass Dance classes, events, services, or products I hereby authorize Haus of Glass Dance to charge my credit card or bank account in advance for all applicable fees incurred by me in connection with my chosen service and registration. I hereby understand and agree that Haus of Glass Dance LLC will be charging my designated credit card or bank account in accordance with the payment schedule of the service for which I have registered, but some service fees may accumulate on my credit card account or bank account before they are actually charged to my account. I further understand and agree that it is my responsibility to notify Haus of Glass Dance of any changes to my credit card or bank account or if my credit card has expired otherwise my access to the Service may be discontinued or interrupted and fees will apply. All fees shall be paid in U.S. dollars. Late payments will result in a $25 charge.

GENERAL POLICIES

1. Class Registration and Fees:

  • All participants must sign the waiver before attending any class or event.

  • Payment for classes, memberships, and rentals must be made in advance. - We accept credit/debit cards and other specified payment methods such as cash / check / or Venmo /Cash App payments.

  • All fees are non-refundable.

  • No shows are subject to a $10 fee.

  • Any class cancellation made less than 1 hour prior to class will result in a non refundable $10 no show fee.

2. Memberships and Class Packs:

  • Monthly memberships (Mini, Multi, Mega) are automatically pulled on a monthly basis.

  • Refunds are not provided regardless of class credit usage or late cancellation.

  • Class packs (single, 5-pack, 10-pack) expire within 90 days from the date of purchase regardless of class credits.

  • Unused membership class credits do not carry over to the next month or pack.

  • $25 late fee will be applied for any declined membership renewal if credit card on file is not updated within 10 days.

3. Studio Rentals

  • Private studio rental rates start at $35 per hour.

  • Cancellations are accepted up to 48 hours prior to booking as a full refund or rental credit for rescheduling/future booking.

  • Cancellations less than 48 hours is subject to the full charge of the rental with no refund or credit.

  • No shows will receive a $25 fee in addition to the full price of the rental.

  • Booking is subject to availability.

  • Private studio rental rates are subject to change.

  • A security deposit may be required for party event rentals.

  • Renters must leave the studio in the same condition as found. Any damage to the studio will be the renter's responsibility.

4. Private Lessons

  • Private lessons must be booked 24 hours in advance and are subject to instructor availability.

  • Payment for private lessons must be made at the time of booking.

  • Cancellations must be made at least 24 hours in advance to avoid a fee.

  • Cancellations made less than 24 hours in advance will incur a $25 fee.

  • No-shows will be charged a $25 fee in addition to the private lesson booking.

CODE OF CONDUCT

1. Respect and Inclusivity:

  • All participants are expected to treat each other, instructors, and staff with respect and courtesy.

  • Haus of Glass Dance is committed to providing a safe and inclusive environment for all. Discrimination, harassment, or bullying of any kind will not be tolerated.

2. Attire and Personal Belongings:

  • Appropriate dance attire and footwear must be worn for all classes.

  • Participants are responsible for their personal belongings.

  • Haus of Glass Dance Studio is not liable for lost or stolen items.

3. Punctuality and Attendance:

  • Participants are encouraged to arrive at least 10 minutes before class.

  • Late arrivals may not be allowed to join the class to avoid disruptions.

  • No shows are subject to a non-refundable $10 fee.

  • Cancellations made less than 1 hour before class is subject to a $10 fee.

HEALTH & SAFETY

1. Assumption of Risk:

  • Participation in dance classes and activities involves inherent risks. By participating, individuals assume these risks.

  • Participants must inform the instructor of any pre-existing medical conditions or injuries.

2. Medical Emergencies:

  • In case of a medical emergency, Haus of Glass Dance Studio may seek medical treatment on behalf of the participant. Participants are responsible for all related expenses.

3. Hygiene and Cleanliness:

  • Participants must maintain personal hygiene and ensure their dance attire is clean.

  • The studio space should be kept clean and free of litter. Participants must dispose of trash properly.

CLASS CANCELLATIONS & CHANGES

1. Class Schedule:

  • Haus of Glass Dance reserves the right to cancel or reschedule classes due to low enrollment (less than 4 students signed up before class), instructor availability, or other unforeseen circumstances.

  • Participants will be notified of any changes via email and/or the studio’s social communication channels.

  • We follow the Grand Rapids Public School schedule. We are CLOSED for the following holidays/breaks: Labor Day, Thanksgiving weekend, Christmas break, Spring break, Memorial Day and a portion of Summer break. Memberships will automatically renew as scheduled.

2. Refunds, Returns and Credits:

  • In case of class cancellation by the studio, participants may receive a credit for a future class.

  • No refunds will be given for missed classes unless due to a medical emergency with appropriate documentation.

  • Fees will not be incurred for class cancellation due to extreme weather or other district wide circumstance.

  • Any merchandise can be returned for exchanged without damage. Online purchases of dance wear clothing only are valid for a refund within 14 days from purchase. Items must be returned unwashed, unworn, undamaged. All returned items must be accompanied by the order confirmation receipt. Gift cards, e-gift certificates, tights, shoes, water bottles, stickers, and masks may not be returned. If returned, no refund will be given.

  • There are no refunds for memberships, packs, registration fees, performance tickets, performance fees, private lesson packs or any other tuition related fees.

AMENDMENTS

1. Changes to Terms and Conditions:

  • Haus of Glass Dance Studio reserves the right to amend these terms and conditions at any time. Participants will be notified of any significant changes.

  • Continued participation in studio activities constitutes acceptance of the updated terms and conditions.

By participating in activities at Haus of Glass Dance Studio, you acknowledge that you have read, understood, and agree to abide by these terms and conditions.

QUESTIONS? For further assistance, contact us at (616)284-1322 or email us admin@hausofglassdance.com